Welcome to our latest newsletter. We hope you find our news and tips of interest. Don't forget, we're here for you if you have any questions about your policies or find yourself needing to claim.

We're pleased to announce that we've been awarded Broker Network's 'Independent Broker Of The Year'. The award recognises our commitment to customer care and the hard work of our teams in delivering our ethos of 'Redefining Care'. From bringing a human touch to our customers' insurance dealings and helping complete forms and claim, to supporting our colleagues and looking out for one another, it is this focus on care that we're told sets us apart.

A recent investigation by consumer group, Which?, has revealed worrying errors in 60% of policy descriptions. Not only is this misleading, it may have left consumers without essential insurance features and potentially out of pocket. Worried? Don't be - getting help from experts like us has never been more important. Call us - we can help with your car, home and business insurance.

Reports suggest that at this time of the year, we face a staggering 32% rise in domestic burglary. Despite what the movies would have you believe, burglars’ typical method of entry into homes is simple: they use the door. With this in mind, we've put together some simple guidelines to deter intruders and safeguard your home and possessions during the winter months. Have a read of our tips.

Not surprisingly, the change in weather puts car owners at a greater risk on the road, with drivers being 15% more likely to be involved in a collision with other drivers, cyclists and wildlife – including 750,000 deer accidents per year. With the weather and a change in light affecting road conditions, it's important to take extra care and make regular checks of your vehicle to reduce your risk of break down or accidents.